1.1 The Penistone Paramount wants all of its customers to enjoy their visit. To help ensure this, admission to the Penistone Paramount is subject to the following terms and conditions. By purchasing or using a Penistone Paramount ticket, customers agree to be bound by these terms and conditions.

2.1 Behaviour: The Penistone Paramount reserves the right to require customers who are disruptive, antisocial or violent to leave the cinema immediately without any entitlement to a refund. What constitutes disruptive, antisocial or violent behaviour shall be determined at the sole discretion of the Cashier/Duty Manager and includes both physical and verbal abuse.

 

2.2 Alcohol and Food Policy: Neither alcohol nor food may be brought onto the premises. Only food bought on the premises may be consumed on the premises. Alcohol may only be purchased and consumed in the Penistone Paramount licensed bar area or in licensed screen. and licensing laws will be strictly enforced.

 

2.3 Mobile Devices: All mobile devices including mobile telephones must be switched off or to silent at all times during the feature presentation.

 

2.4 Piracy: Customers are not allowed to bring any form of recording or copying equipment (in whatever medium) into the auditorium. Recording or copying equipment taken into the auditorium may be confiscated for inspection by the Penistone Paramount Duty Manager. Customers are reminded that it is a serious criminal offence to copy or attempt to copy any film, soundtrack or other copyright protected material shown in the auditorium and customers found in contravention will be liable on conviction to an unlimited fine and imprisonment of up to 10 years.

 

2.5 Certification: Penistone Paramount is not responsible for the certification of adverts, trailers or films. All complaints in respect of the wrongful classification of any of these items should be directed to the British Board of Film Classification (the BBFC).

 

2.6 Search Policy: Penistone Paramount reserves the right to search a customer’s possessions whilst on the premises for any item which a staff member believes may contravene these terms and conditions. Customers must consent to being searched for any item which a staff member believes may contravene these terms and conditions. The Penistone Paramount reserves the right to refuse entry or require a customer to leave without entitlement to a refund if consent is not given.

 

2.7 Parking: The Penistone Paramount is not responsible for the parking regulations imposed by third parties, including any cost imposed on customers. Customers should take up any issues directly with the third party concerned. The car park adjacent to the Penistone Paramount is owned and operated by Barnsley Metropolitan Council.

 

2.8 Refunds: Tickets purchased for performances at the Penistone Paramount are non-refundable or transferable except where the performance is cancelled by the Penistone Paramount.

3.1 Only customers in possession of a valid ticket will be admitted into the auditorium and admission will be permitted only for the duration of the performance specified by the ticket. At the time of collection, customers should check that the ticket’s details are correct as tickets cannot be later be exchanged or refunded in the event of any error.

3.2 In line with other cinemas the following ticket types will apply
Child - 2- 14 years old(not allowed in the circle unless accompanied by a adult)
Adult - 15 +
Senior - 60+
Babies - We try to accommodate babies as best we can, and will admit babies for U,PG or 12a films. We ask that you consider others when bringing your baby to the cinema, if she/he becomes distressed we request you take them out of the auditorium. For babies in arms under 2 years of age there is no charge, however if the child takes up a seat you will be asked to pay for a child’s ticket.

 

3.3 Lost, stolen or damaged tickets will not be replaced. Any customer who does not hold a valid ticket may be required to leave the premises.

 

3.4 Customers should keep the ticket stubs or e-tickets with them at all times.

 

3.5 The Penistone Paramount will refuse admission to any person who, in the opinion of an authorised employee or representative, is under the minimum age required by the BBFC classification for a presentation and cannot prove that they are at least the minimum age required. Penistone Paramount expressly reserves the right to request photographic identification verifying the age of the customer (e.g. a driving licence or passport) for entry into 12A, 15 and 18 certificated films. Photocopies of birth certificates, (together with a form of photographic identification connecting the name on the birth certificate to the customer), passports and driving licences are acceptable. Children under the age of 8 must be accompanied by someone who is at least 18 years of age at all times (regardless of film classification).

 

3.6 Carers of disabled customers are entitled to a free ticket if the person they are accompanying can show a valid Cinema Exhibitors’ Association Card (CEA card) or locally issued disability card. Please see www.ceacard.co.uk for the full terms of use. Guide and Hearing dogs are welcome but other animals are not permitted on the premises.

 

3.7 In order to avoid disturbing other customers, customers who arrive after the start of the feature presentation will only be permitted entry into the auditorium at the Duty Manager’s sole discretion.

4.1 Although the Penistone Paramount seeks to follow its advertised programme, it reserves the right to cancel or reschedule a performance or to substitute an alternative film or presentation, if forced to do so by circumstances beyond its control.

 

4.2 If a film showing or other presentation is cancelled, rescheduled or substituted, the Penistone Paramount will refund customers the cost of their tickets or to issue replacement tickets for the same film or presentation at an alternative time.

 

Last Updated 16/10/2024